PRIVACY POLICY

Last updated: August 2026

Sell My Wedding Dress ("we", "us", "our") respects your privacy and is committed to protecting your personal information.

This privacy policy explains how we collect, use and protect your personal data when you use our website, create an account, list a wedding dress for sale, contact us or otherwise interact with our services.

Sell My Wedding Dress is an independent UK-based online marketplace that allows users to advertise and discover wedding dresses.

We provide a platform that connects buyers and sellers. We do not sell the dresses listed on our website and we are not a party to any transaction between buyers and sellers.

If you have any questions about this privacy policy, please contact us at sales@sellmyweddingdress.co.uk.

Information we collect

We may collect the following information:

• name
• contact information including email address and telephone number where provided
• account details
• seller profile information
• wedding dress listing information
• photographs uploaded with listings
• messages or enquiries sent through the website
• payment and billing information where applicable
• website usage information including IP address, browser type and device information

What we do with the information we gather

We use your information to:

• create and manage your account
• publish and manage dress listings
• allow buyers and sellers to communicate
• process payments for paid services
• provide customer support
• improve our website and services
• maintain website security and prevent misuse
• send service-related communications
• send marketing communications where you have provided consent

Lawful basis for processing your information

We process your personal information under the following lawful bases:

• Contract: where we need your information to provide our services, including managing accounts, listings and payments.
• Legitimate interests: where processing is necessary for our business interests, such as improving our services, maintaining security and preventing misuse.
• Consent: where you have given permission for us to use your information for a specific purpose, such as certain marketing communications or cookies.
• Legal obligations: where we are required to process information to comply with legal requirements.

Sharing your information

We do not sell your personal information.

We may share information with trusted service providers who help us operate our website and provide our services, such as website hosting providers, payment providers, email service providers, analytics providers and website security providers.

These providers are only permitted to process your information where necessary to provide services to us and are required to protect your data.

Where you create a public listing, certain information may be visible to other website users, including dress details, photographs and any seller information you choose to include.

You should avoid including unnecessary personal information within listing descriptions or photographs.

Payments

Payments for paid services are processed through third-party payment providers.

We do not store complete payment card details.

Security

We are committed to ensuring that your information is secure. We take reasonable steps to protect your personal information from loss, misuse, unauthorised access or disclosure.

However, no online service can guarantee complete security.

How we use cookies

A cookie is a small text file placed on your device when you visit a website. Cookies help websites function correctly and allow website owners to understand how visitors use their website.

We may use cookies to:

• keep the website functioning correctly
• remember preferences
• understand how visitors use our website
• improve website performance and user experience

You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect how some parts of the website work.

Links to other websites

Our website may contain links to other websites of interest. Once you leave our website, we have no control over external websites and cannot be responsible for the protection and privacy of any information you provide while visiting them.

You should review the privacy policy of any external website you visit.

How long we keep your information

We only keep personal information for as long as necessary.

Examples include:

• account information: while your account remains active and for a reasonable period afterwards
• listing information: while your listing is active and as required for website records
• payment records: for as long as required by tax and accounting obligations
• customer enquiries: for as long as necessary to resolve the enquiry

Controlling your personal information

You may request details of the personal information we hold about you or ask us to correct, update or delete your information where appropriate.

You may also withdraw consent for marketing communications at any time by emailing us at sales@sellmyweddingdress.co.uk.

Your rights

Under UK data protection law, you have rights including:

• the right to access your personal information
• the right to correct inaccurate information
• the right to request deletion of your information
• the right to restrict processing
• the right to object to certain processing
• the right to withdraw consent where processing is based on consent

If you wish to exercise any of these rights, please email sales@sellmyweddingdress.co.uk.

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal data has not been handled correctly.

Changes to this privacy policy

We may update this privacy policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes.

Contact us

If you have any questions about this privacy policy, please contact:

Sell My Wedding Dress
sales@sellmyweddingdress.co.uk